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Professional Services for our e-Learning, online collaboration & community technologies
Support
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Our aim is to provide our customers with quick response and and accurate answers to
the support questions that they have. To achieve this, every customer has direct
access to our knowledge base and our in-house experts. There multiple channels that
our customers can turn to for technical support:
- Telephone, email, online support site
- On-site support services
- Custom support packages
- Optional 24x7 administrator, users phone/email support
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Training
Webtribe is well recognized by our customers for providing informative and effective
training and education services. We provide a series of standard training courses
as part of the license or service agreement as well as offer advanced training on more
technical topics. Various training modules are made available for each Webtribe customer:
- Jump Start Training
- Fundamentals
- Instructional Design
- Content Contributors
- Enterprise Content Management best practices, etc.
Maintenance
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Webtribe offers annual subscriptions for our software products and all add-on
options. The subscription service gives you access to all enhancements and upgrades
made to the software products within the effective year, at no
additional cost.
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